Get in Touch

Whether you have a question about features, need help with the app, or want to share feedback, our team is ready to assist you.

Email Support

For general inquiries and support

taxmate@blkq.com

Response Time

We typically respond within 24-48 hours during business days.

App Feedback

Rate us on the App Store or Google Play to share your experience.

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Frequently Asked Questions

Is TaxMate a replacement for filing taxes?

No, TaxMate is a tax estimation and planning tool. It helps you understand your potential tax liability throughout the year, but you'll still need to file your taxes through official channels or with a tax professional.

How accurate are the tax estimates?

Our calculations are based on current federal and state tax laws. While we strive for accuracy, estimates may vary from your actual tax liability depending on factors not captured in the app.

Is my financial data secure?

Yes, your data stays on your device. TaxMate does not transmit or store your sensitive financial information on external servers.

How do I report a bug or issue?

You can use the contact form above and select "Report a Bug" as the subject, or email us directly at taxmate@blkq.com with details about the issue.