We're Here to Help

Get support, report issues, or find answers to your questions about BLKQ and our platforms.

How Can We Help?

General Support

Get help with account issues, technical problems, or general questions

Email Support

Report an Issue

Report safety concerns, inappropriate content, or platform abuse

Report Issue

Community Guidelines

Learn about our community standards and platform policies

View Guidelines

Press Inquiries

Media requests, partnership inquiries, and business questions

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Frequently Asked Questions

When will Melan8 and Jivve launch?

Both platforms are scheduled to launch in Q4 2025. Join our waitlist to be notified when they become available.

Will the apps really be free forever?

Yes! We're committed to providing all features for free. We believe in equal access to technology for our community.

How can I get early access?

Join our waitlist for early access opportunities. We'll periodically invite waitlist members to beta test our platforms.

What platforms will the apps be available on?

Both Melan8 and Jivve will be available on iOS and Android devices, with web versions coming later.

How do you ensure safety on the platforms?

We implement industry-leading safety features including profile verification, content moderation, and comprehensive reporting tools.

Still need help?

Can't find what you're looking for? Get in touch with us directly and we'll be happy to help.

Contact Us